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What is the return policy?
Replacements and returns are given for unused items, up to 14 days from receipt of the item Upon receipt. Can be exchanged by return mail / pre-arrangement at a sales position in Tel Aviv * Sale item - can be exchanged or returned up to 3 days from the date of receipt of the item
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Product warranty
Pure silver jewelry and stainless steel jewelry come with a one-year warranty from the date of purchase of the product The warranty includes repairs and refinishing in case the color of the jewelry is damaged * Re-coating is provided once during the warranty period The warranty does not include repair of jewelry that is broken, damaged or scratched as a result of improper use of the product Plated Jewelry Comes with a 3-month warranty from the date of purchase of the product The warranty does not include repair of jewelry that is broken, damaged or scratched as a result of improper use of the product
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When will I receive my shipment?
Shipments - You can therefore choose the convenient shipping method from the three options: Courier to home for purchases over 299 NIS, free shipping, up to 7 business days. . Courier to home for purchases up to NIS 299, shipping cost 29 NIS, up to 7 business days - . Mail registered by the Israel Post, at a cost of 10 NIS, up to 14 business days - Order will be delivered within 1-3 business days after payment confirmation * Israel Post may delay tax. Days - A barcode will be given to track the mail *
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Is it possible to cancel an order?
Up to 24 hours you can cancel an order on the site Through our customer service On Facebook, Boats Up, Email or Website :)
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How to make silver jewelry?
We are all familiar with the phenomenon that our silver jewelry begins to blacken, this happens when the jewelry begins to oxidize due to contact with the air and especially in places where the moisture content is high. There are several methods for cleaning silver jewelry: - A silver cleaning cloth that is sold in jewelry stores, it is a reusable cloth, it is advisable to keep the cloth in a closed bag. - Toothpaste- (not whitening ointment) and rub with a toothbrush. - Dish soap - put in water dish and dish soap or washing powder and soak the silver jewelry in it for a few minutes._ d04a07d8-9cd1-3239-9149-20813d6c673b_
